About Administrative Services Jobs
By being hired into one of our Administrative Services jobs at EvergreenHealth, you’ll be a key member of the EvergreenHealth team. Professionals in Administrative Services careers come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business. Please click on your desired Administrative Services job below to learn more about the exact qualifications. An opportunity at EvergreenHealth may be waiting for you!
Call and Referral Patient Coordinator
Responsible for supporting EvergreenHealth Primary Care practices by providing best practice scheduling for patients and providers, as well as triaging and attending to other patient needs.
Essential Job Functions:
1. Coordinates work flow and communication between patients, providers, multiple EvergreenHealth departments, and payors.
2. Initiates, completes and follows up on all aspects of patient registration, appointment scheduling, referrals and payor coordination for specified out-patient services.
3.Identifies and communicates changes in process, insurance requirements, provider changes and guidelines to leaders and team members in a timely manner.
4. Performs other duties as assigned
License, Certification, Education or Experience:
REQUIRED for the position:
•High school graduate or equivalent
•Two years of experience in a hospital, medical office or healthcare insurance setting
•Ability to type 35 WPM with high degree of accuracy
•Knowledge of clinical/medical office procedures
•Ability to be flexible and relate well with others in a professional and pleasant manner
•Knowledge of medical records confidentiality
•Excellent communication skills with a high degree of tact and poise to deal effectively with patients, physicians and hospital staff members
DESIRED for the position:
•Working knowledge of insurances, ICD9 and CPT codes, Medicare, DSHS, Labor and Industries, and other third party insurances
•Previous insurance verifier, pre-authorization and/or medical receptionist experience
•Knowledge of medical terminology