About Professional Technical Jobs
By being hired into one of our Professional\Technical jobs at EvergreenHealth, you’ll be a key member of the EvergreenHealth team. Individuals in Professional\Technical careers come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business. Please click on your desired Professional\Technical job below to learn more about the exact qualifications. An opportunity at EvergreenHealth may be waiting for you!
EvergreenHealth IT - Infrastructure believes that our engineers make a significant contribution to our success. We believe in working together to enrich the health and well-being of every life we touch every day. Currently we are a year into our 3 year Network and Systems refresh (lots more to do), come join us and use your network engineering, IT operations and projects skills to growth our community hospital.
Our Mission - EvergreenHealth will advance the health of the community it serves through our dedication to high quality, safe, compassionate, and cost-effective healthcare.
Responsible for maintaining the design and integrity of EvergreenHealth’s internal/external network, including customer-facing environments. Provides expert technical assistance to IT team members with high-level system and networking requests. Responsible for designing, testing, implementing and supporting complex infrastructure aligned with the requirements of EvergreenHealth’s business and clinical environment spread across multiple campuses and physical locations.
Designs, builds, deploys, and maintains infrastructure management and automation solutions of varying size and complexity. Provides onsite and remote support to colleagues who have critical response time requirements for their healthcare technology systems. Works independently and as part of a team to answer service calls, urgently analyzes technical issues, addresses tier two escalations, works with the project manager on team related projects, and troubleshoots over the phone/onsite/via remote access.
1.Supports and maintains existing WAN and LAN connectivity, including routers, switches, and wireless
2.Participates in network architecture planning for network services
3.Supports and maintains remote access solutions
4.Develops and maintains monitoring metrics to ensure optimal network performance and ongoing improvement
5.Maintains a thorough inventory of network related assets including depreciable and useful life; Recommends refresh and replacement requirements in support of annual operating and capital budgeting processes
6.Performs wired and wireless network assessments and audits
7.Participates in the administration and maintenance of the remote monitoring and management system: updates agent scripts, responds to alerts, monitors dashboard, and conducts periodic system review
8.Works with Project Managers to identify new products and solutions, and researches solutions for existing systems
9.Maintains good communication with colleagues and leadership as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
10.Assists junior staff with projects, troubleshooting, design, architecture, etc. as needed.
11.Participates in 24-7 on call rotation
12.May perform other duties as assigned.
License, Certification, Education or Experience:
REQUIRED for the position:
•Bachelor’s degree in technical and/or business related field or the equivalent combination of education and experience.
•4 years of experience in a network engineering/support position.
•Strong attention to detail and process.
•Ability to prioritize workloads and deliver timely resolutions.
•Self-starter with the ability to see projects to completion.
•Strong interpersonal and relationship building skills conducive to team development.
•Dependable, flexible, and willing to work in a 24/7 environment (Rotational Shifts).
•Cisco Catalyst and Nexus Switching (Capacity Planning & VLANs)
•Cisco Routing (OSPF, BGP)
•WAN Technology (MPLS, VPN)
•Cisco ASA firewalls
•Cisco CCNA/CCNP or equivalent experience
•Aruba ACMA/ACMP or equivalent experience