About Administrative Services Jobs
By being hired into one of our Administrative Services jobs at EvergreenHealth, you’ll be a key member of the EvergreenHealth team. Professionals in Administrative Services careers come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business. Please click on your desired Administrative Services job below to learn more about the exact qualifications. An opportunity at EvergreenHealth may be waiting for you!
The Receptionist is responsible for receiving incoming calls and registering caller demographics in computer database. Depending on the call type, the receptionist may process and handle the call, transfer call to appropriate staff, or add the caller to the electronic queue for other staff to handle.
Essential Job Functions
1. Answers telephone inquiries regarding health information when staff members are occupied with other callers.
2. Responds to telephone calls in a timely manner, obtains complete and accurate demographics and takes a brief description of the caller's concern.
3. Documents messages for registered nurses and adds them to the call queue immediately for clinical decision making.
4. Performs other duties as assigned.
REQUIRED for the position:
•High school graduate or equivalent
•1 year of recent experience in telemarketing or customer service, preferably in the healthcare industry
DESIRED for the position:
•Knowledge of hospital district and community resources helpful.